Privacy Policy
Last updated: December 2025
1. Introduction
EYE QUES ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ophthalmology question bank service.
2. Information We Collect
We collect information that you provide directly to us:
- Account information (name, email address, password)
- Payment information (processed securely through Stripe)
- Practice session data and performance metrics
- Communications with our support team
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process payments and manage subscriptions
- Track your learning progress and provide personalized insights
- Send important service updates and notifications
- Respond to your inquiries and support requests
4. Payment Security
All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card details on our servers. Stripe handles all sensitive payment information securely.
5. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in operating our platform (e.g., Stripe for payments)
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your account and data
- Withdraw consent for data processing
- Lodge a complaint with a data protection authority
8. Cookies
We use essential cookies to maintain your session and provide our services. We do not use tracking or advertising cookies.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. You can request account deletion at any time by contacting support.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at eyequesofficial@gmail.com.